This privacy statement was last modified on December 18, 2023, last verified on December 18, 2023, and applies to citizens and legal permanent residents of Canada.
In this privacy statement, we explain what we do with the data we obtain about you via https://promach.ca. We recommend that you read this statement carefully. We comply with the requirements of privacy legislation when processing your personal data. This means, among other things, that :

If you have any questions or would like to know exactly what data we store, please contact us.

1. Purpose and categories of data

We do not collect any personal data via the website other than that used by Cookies.

Our customer list and order/billing system contain the information we need to identify you and send you your orders and invoices. First name, last name, address, telephone number and e-mail address are therefore stored in our internal systems, but are not available on the website.

For statistical purposes, we may retain your geolocation information until the end of the service.

2. Disclosure practices

We disclose personal information if we are required to do so by law or court order, in response to a law enforcement agency, to the extent permitted by other provisions of law, to provide information, or for the investigation of a matter related to public safety.

If our website or organization is taken over, sold or involved in a merger or acquisition, your data may be disclosed to our advisors and any potential purchaser and will be passed on to the new owners.

3. How we respond to Do Not Track requests & Global privacy control

Our website responds to and supports the HTTP Do Not Track (DNT) request header. If you enable DNT in your browser, these preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

4. Cookies

Our website uses cookies. For more information on cookies, please refer to our Cookie Policy on our Cookie Policy (CA) page.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only the necessary people have access to your data, that access to data is protected and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites linked to our website. We cannot guarantee that these third parties manage your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

7. Changes to this privacy statement

We reserve the right to modify this privacy statement. We recommend that you consult this privacy statement regularly to take note of any changes. In addition, we will actively inform you whenever possible.

8. Accessing and modifying your data

If you have any questions, or if you would like to see the personal data we store about you, please contact us. Please ensure that you clearly identify yourself at all times, so that we can be sure that we are not modifying or deleting the data of the wrong person. We will only provide requested information when we receive a request from a verifiable consumer. You can contact us using the information below.

8.1 You have the following rights regarding your personal data

  • You can request access to the data we process about you.
    You may request an overview, in a commonly used format, of the data we process about you.
  • You can request the correction or deletion of data if it is incorrect or no longer relevant. Where appropriate, the amended information will be passed on to third parties who have access to the information in question.
  • You have the right to withdraw your consent at any time, subject to contractual or legal restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
  • You have the right to address an objection concerning any non-compliance with PIPEDA to our organization and, if the matter remains unresolved, to the Office of the Privacy Commissioner of Canada.
  • We will provide access to personal information in an alternative format to any individual with a sensory disability and the right to access personal information under PIPEDA, where the individual requests that it be provided in that alternative format if (a) a version of the information already exists in that format; or (b) conversion to that format is reasonable and necessary in order for the individual to exercise his or her rights.

9. Children

Our website is not designed for children and it is not our intention to collect personal data from children under the age of consent in their country of residence. We therefore ask children under the age of consent not to send us any personal data.

Contact

Promach
526, ch. de la Grande-Côte
St-Eustache, Quebec
J7P 0E4
Website: https://promach.ca
E-mail: promach@videotron.ca

Phone number: 450-430-4335.